Thriving 50Plus

Privacy Policy

Last updated: 15 November 2026

This policy explains what personal data Thriving 50Plus collects when you visit this website, join a waitlist, register for The Calm & Clarity Reset or another live session, or book a Discovery Call. It also explains why we collect it, who we share it with, and your rights under the UK GDPR and the Data Protection Act 2018.

We take your privacy seriously, because you are trusting us with your name and inbox at a point in life when you may already have had enough people mishandle your information.

1. Who we are

Comforting Concepts is the trading name of Dr Marylyn Poynter, a sole trader, and operates the Thriving 50Plus brand. Dr Marylyn Poynter is the "controller" of your personal data. Our address is Amherst, Harnham Lane, Withington, Cheltenham, Gloucestershire, GL54 4DD. Contact us at drmarylyn@thriving50plus.com. We have applied to register with the Information Commissioner's Office (application number C2087554) and will add our registration number here once it is issued.

2. What we collect, and why

  • Waitlist sign-up: your email address and a record of your consent. We use it to tell you when a programme opens. Lawful basis: your consent.
  • Registering for a live session (such as The Reset): your first name, your email address, optionally how you heard about it, and records of the consents you give. We use these to confirm your place, send joining details and reminders, and run the session. Lawful basis: performance of what you have asked us to do (and our legitimate interest in running the event properly).
  • Attending a live session on Zoom: your name and email, device and connection data, and anything you say, type or show on camera. We use this to run the session and take attendance. Lawful basis: as above.
  • Booking a Discovery Call: your name, email, any phone number you give, and what you choose to tell us. We use it to arrange and hold the call. Lawful basis: performance of what you have asked us to do.
  • Occasional emails from Thriving 50Plus: we send these only if you have separately ticked the optional marketing box. Lawful basis: your consent, which you can withdraw at any time.
  • Website visits: basic technical data such as IP address and browser type, which our hosting provider processes to deliver the site and keep it secure. Lawful basis: legitimate interests.

3. Health information

We do not ask for health information when you register, and you should never need to give it to us in a form. However, in live sessions and calls you may choose to talk about your own health, and that is "special category" data. If you do, we process it only on the basis of your explicit consent, solely to answer your question and run the session, and you can ask us to stop at any time. You are never required to share anything personal. Please do not share other people's health details.

Live sessions are recorded, and a replay is sent to the people who registered, so that you can catch up on days you cannot attend. A recording can include your name, your voice and video if you switch them on, and anything you type or say, including in question time. You can keep your camera and microphone off and send questions by chat, and please avoid sharing health details you would not want in a recording. Replays are available only through a private link that stops working after 7 days. Recordings are stored in our Zoom account and deleted after 3 months. We record sessions on the basis of our legitimate interest in giving registered participants a replay, and we tell everyone at the start of each session that it is being recorded.

4. Marketing emails

Under the Privacy and Electronic Communications Regulations (PECR) we need your consent before sending you marketing emails. Registering for a free session is not, on its own, consent to marketing. We will only send you marketing if you tick the separate, unticked marketing box, and every email has a one-click unsubscribe link. Emails that are necessary to run something you signed up for, such as joining details and reminders, are not marketing.

5. Who we share it with

We never sell your data. We use these providers to run Thriving 50Plus, and they process data on our behalf:

  • HighLevel (GoHighLevel): forms, our contact records, email and calendar booking.
  • Zoom: hosting live sessions and storing their recordings.
  • Netlify: hosting this website and receiving waitlist sign-ups.
  • Vercel: hosting our event registration page (join.thriving50plus.com).
  • Facebook (Meta): only if you choose to follow a link to our community page; Facebook's own privacy policy then applies.

We may also share data where the law requires it, or with professional advisers (for example, our accountant or solicitor) under a duty of confidence.

6. Transfers outside the UK

Several of these providers are based in, or use servers in, the United States. Where your data leaves the UK we rely on an approved safeguard: the UK-US Data Bridge where the provider is certified under it, or the UK International Data Transfer Agreement or Addendum, as set out in each provider's data processing terms.

7. How long we keep it

  • Waitlist emails: until the programme opens and for 12 months after, or until you unsubscribe.
  • Registration and attendance records: 24 months after the session, unless you ask us to delete them sooner.
  • Marketing contacts: until you withdraw consent. We then keep only your email on a suppression list so we do not email you again.
  • Discovery Call notes: 12 months after the call.

8. Cookies

This website currently uses only the essential technical functions needed to display pages and process sign-ups, and no analytics or advertising cookies. Some embedded tools, such as our booking and registration forms, may set their own technical cookies. If we ever add analytics or advertising tools, we will ask for your consent before they run.

9. Keeping your data safe

We use reputable providers, restrict access to the people who need it, and use secure connections. No online service is completely risk-free. If a breach puts your rights at risk, we will tell you and the ICO as the law requires.

10. Your rights

You can ask us to show you the data we hold, correct it, delete it, restrict or object to how we use it, move it to another provider, or withdraw consent at any time (withdrawing does not affect what we did before). Email drmarylyn@thriving50plus.com. We will respond within one month. If you are not happy with our response you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

11. Children

This site is for adults. We do not knowingly collect data from anyone under 18.

12. Changes to this policy

We will update the date at the top if anything material changes, and tell subscribers where appropriate.